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For Experts: Requesting Withdrawals

Learn how to withdraw your Nexook earnings to your bank account, including payout schedules, minimum withdrawal amounts, and troubleshooting transfer issues.

Nexook Support Team avatar
Written by Nexook Support Team
Updated over 2 months ago

Understanding Your Nexook Balance

After completing sessions on Nexook, your earnings are added to your Nexook balance. This guide explains how to access those funds and transfer them to your bank account.

Viewing Your Balance

  1. Access Your Financial Dashboard

    • Log in to your Nexook expert account

    • Click on "Earnings" in the main navigation menu

    • View your current balance at the top of the page

  2. Understanding Balance Categories

    • Available Balance: Funds ready for withdrawal

    • Pending Balance: Funds from recently completed sessions (typically held for 24 hours)

    • Reserved Balance: Funds held for potential refunds or disputes

Withdrawal Schedule

Nexook processes withdrawals according to the following schedule:

  • Standard Withdrawals: Processed every Monday

  • Express Withdrawals: Available within 1-2 business days (additional fee applies)

All withdrawal requests submitted by Sunday at 11:59 PM UTC will be included in Monday's standard withdrawal processing.

Requesting a Withdrawal

  1. Navigate to Withdrawals

    • Go to "Earnings" > "Withdrawals"

    • Click "Request Withdrawal".

  2. Select Withdrawal Options

    • Choose the amount to withdraw (must meet minimum requirements)

    • Select your withdrawal method (bank account must be verified)

    • Choose between standard or express processing

  3. Confirm Your Request

    • Review the withdrawal details

    • Confirm your withdrawal request

    • You'll receive a confirmation email with the expected processing date

Withdrawal Requirements and Limits

  • Minimum Withdrawal: $50 USD

  • Maximum Withdrawal: $10,000 USD per transaction

  • Monthly Limit: $50,000 USD total withdrawals per month

  • Express Fee: 1.5% of withdrawal amount (minimum $5)

Withdrawal Processing Times

After Nexook processes your withdrawal, the time it takes for funds to appear in your bank account depends on your banking institution:

  • US Bank Accounts: 1-3 business days

  • International Bank Accounts: 3-5 business days

Tax Considerations

  • Nexook does not withhold taxes from your withdrawals

  • You are responsible for reporting income and paying applicable taxes

  • At the end of the tax year, you may receive a tax form from Nexook depending on your location and earnings amount

For assistance with withdrawals, contact our support team at support@nexook.com.

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